Business Courses

Smart and Skilled Entrepreneurs of Tomorrow

Pre-vocational Business Skills

Art of Customers Service and Sales Excellence

Learn to sell to customers
Develop skills in dealing with customers, financial processes and resources coordination.
Organise your work priorities
Identify opportunities for personal development Build administrative skills.

Certificate III in Business

BSB30112

Learn to sell to customers
Develop skills in dealing with customers, financial processes and resources coordination.
Organise your work priorities
Identify opportunities for personal development Build administrative skills.

Course Fees

Full Fees

$ 1490

Certificate III in Business BSB30115

  • Full or partial fee scholarships are available to eligible candidates.

Appy Now

$ 900

Art of Customers Service & Sales Excellence

  • Pre-vocational Skills
  • Full or partial fee scholarships are available to eligible candidates.

Apply Now

Course Details

Art of Customers Service/Sales Excellence

COURSE ENTRY REQUIREMENTS

FEE SUBSIDY ELIGIBILITY CRITERIA

UNITS OF COMPETENCY

INTAKE

Certificate III Business



Business Courses

CERTIFICATE III IN BUSINESS
Are you new to the Security Industry?

The security course is designed for people who want to work and to acquire the knowledge and attitude needed to work as an Unarmed Guard (1A) or Crowd Control (1C) in a range of industries, such as construction, banking, aviation, hospitality, education, health, transportation, warehousing, and retail.

The security training focuses on developing sound security knowledge that a candidate would require to make an informed decision in regard to working in the security industry. The topics covered include communication with clients and peers, work health and safety, risk assessment and management, protecting people and premises, screening baggage and controlling crowds.

Do you have experience in Security Industry?

If you have completed Certificate II in Security Operations in Australia, you may be eligible for either a Credit Transfer or an assessment only pathway.

The Credit Transfer option is available to candidates who have completed Certificate II in Security Operations on/after 1 May 2013 from a Registered Training Organisation approved by the NSW Security Licensing and Enforcement Directorate (such as SkillNet).

The assessment-only pathway is available to candidates who have either completed their course prior to 1 May 2013 or completed their course from an interstate training organisation.  Security officers who have obtained a NSW Security Licence 1AC through mutual recognition might fit this category of candidates.

Submission of certificates and list of units attained is required to establish the best pathway (credit transfer, assessment-only or security training and assessment) to gain the full qualification.

 

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