Student Support


We want your experience at SkillNet to be a positive one. From your orientation into a course to your feedback on our services provided to job hunting after obtaining your qualification, we support our students.


SkillNet’s training and assessment delivery strategies cater to a diverse group of clients who fall into one or more of the following categories:

  • Non-English speaking backgrounds.
  • Limited formal education.
  • Older age groups who have not taken formal education for some time.
  • Employment disruption due to redundancy or disability
  • Unemployed

The delivery strategies target the LLN needs of clients to build competence. Various training activities are used to overcome barriers to learning. Other than the emphasis on reading, group discussions, role plays, scenarios and practicals are also stressed without compromising the content delivery.

Small group solving activities, practical hands on activities are used for delivery.

Practical activities are used to learn customer service, search operations and arrest procedures.

Plain English is used during training sessions. Candidates are also encouraged to ask questions. Where candidate does not understand a concept, trainer sits down with candidate to work out problem one-on-one whilst the class does activities.

Candidates are also checked and monitored continually to ensuring they are progressing satisfactorily.

Services provided to women include:

  • specially designed courses, for instance first aid for women only
  • flexible delivery of classes and timetabling, so study can be managed around other responsibilities
  • tutorial support
  • Recognition of Prior Learning (you may be able to apply for credit based on skills gained from your life experience such as volunteer work or household management).
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